North America Marketing Overview

As at March 2020

Insights

  • Top Line Numbers – USA (YE 30 Sep 2019)

    Share of overnight expenditure: 13.2%
    Forecasted Growth 2020: **To be revised
    Visitors: 115,000 | +7.5%
    Visitor Nights: 610,000 | +13.4%
    Expenditure: $145M | +9%

    Top Line Numbers – Canada (YE 30 Sep 2019)

    Share of overnight expenditure: 2.6%
    Forecasted Growth 2020: **To be revised
    Visitors: 26,000 | +13%
    Visitor Nights: 185,000 | +41%
    Expenditure: $29M | +3.6%

  • Bookings

    70% book via Trade (Consortia/Aussie Specialists)

  • Aviation

    Air New Zealand (seasonal)
    Singapore Airlines/SilkAir
    Domestic connections

  • Other Insights

    47.4% in 55+ age bracket, 20% on group tour
    Strong Aussie Specialist Network (2,400 ASP’s in-market)

Strategy


Grow market share through maintaining existing airline, trade and online relationships and developing new opportunities leveraging TA and TEQ activity where feasible.

Execution

Target Audience

  • High Value Traveller
  • Luxury market segment
  • Couples and families
  • Group Series (College/University student groups)
  • Edu-Tourism

Tactics

Current

  • Content creation, strategies to share aspirational content
  • PR/Media engagement where relevant

Looking ahead

  • Collaborate with Brisbane Marketing / Airports on future campaign activity
  • KDP Campaign activity in partnership with airlines (QF/AirNZ) & TEQ
  • North America in market training trips with product/member
  • USA Marketplace attendance
  • RTO US Destination Distribution Mission
  • Edu-Tourism development
  • Indigenous product development
  • Aussie Specialists content development
  • Media & Trade Educational activity

Working with us

  • US in-market agent training missions
  • US Marketplace attendance
  • Media/Trade Educational support
  • Destination/product content sharing