Financial Counselling Services for Queensland Tourism Operators
The Department of Tourism, Innovation and Sport (DTIS) has launched the Queensland Tourism Business Financial Counselling Service to support tourism businesses with valuable financial counselling services as they navigate through the impacts of COVID-19. This program will run from March 2021 to June 2022 and is led by DTIS in partnership with the Queensland Tourism Industry Council (QTIC).
The new $2 million service will provide micro to medium-sized tourism businesses with free financial counselling to help them resize or change their business model, and will offer a rebate for businesses needing additional expert advice.
Businesses interested in accessing the Queensland Tourism Business Financial Counselling Service need to first complete the free Tourism Business Health Check. This will enable tourism businesses to quickly assess any areas of risk or financial distress and will provide a personalised and confidential report with recommended resources and actions.
The Industry Plan has been updated with the new checklist and details to guide tourism experience operators on how to comply with this new option.
Queensland Government’s COVID Hotline: 134 COVID
Businesses and the community can call the Queensland Government’s COVID hotline with any questions about the public health directions or COVID safe planning. You are encouraged to use the hotline first, as the hotline will provide a more immediate response to many questions.
COVID Safe preparation
Approved industry COVID-safe plans
QTIC Qld Tourism and Accommodation COVID-safe plan
COVID-Safe Industry Plan vs COVID CLEAN
COVID safe preparation page
Safe Work Australia provides guidance material on operating in a COVID-19 safe manner.
The Australian Government’s 3-step framework infographic outlines the new ways of living and working to create a COVIDSafe society.
Chief Health Officer public health directions
♦ Federal stimulus package for businesses and households. ♦
(Opened 2 October 2020)
Queensland Government is providing $5 million to support regional businesses that have suffered losses of income due to international travel restrictions as a result of the COVID-19 pandemic.
Grants from a minimum of $2,000 to a maximum of $10,000 (excluding GST) are available now to micro, small to medium tourism businesses who can demonstrate they have suffered losses of income because of the international travel restrictions.
QTIC’s clarification on accommodating visitors
Accommodation providers cannot promote “self-isolation packages” to Queenslanders. Non-resident visitors can be accommodated but have to adhere to all the relevant social distancing rules and other official health directives.
For more information on Australian Government support talk over
the phone, live chat or email from 8am – 8pm through the
Coronavirus business support service; call 13 28 46 or email
Coronavirus business support.
ATO – Tax support for small business webinar series
A number of one hour sessions scheduled to discuss the stimulus package to help small business.
Job support loans – Qld Rural and Industry Development Authority
(QRIDA) has confirmed they are processing loans as quickly as possible. Applicants can track progress through the online portal, while a
decision is being made, and once the loan has been approved and documentation completed funds will be received within five
business days. Track your application status online | QRIDA FAQs
Farm jobs – Email FNQ Farmers with personal details and
they will forward to various farmers.
Backpackers & seasonal workers – Register at Harvest Trail
Sole trader support
Queensland Tourism Industry Council (QTIC) helplines – banking,
business and personal distress support, general insurance and
Queensland Tourism Industry Council (QTIC) helplines for financial, distress, insurance and HR advice
ATEC resources (Australian Tourism Export council)
How to strengthen your business
Chamber of Commerce and Industry Queensland (CCIQ) business advice
ACCC guidance for consumers during the COVID-19 pandemic
Department of Home Affairs Updates
FAQ’s – Visa information, international students and more.
Services Australia – Businesses & individuals
Mental health support services
If you are struggling at this challenging time, these online resources may help:
Life in Mind Australia – COVID-19 Mental Health Support
Beyond Blue – looking after your mental health during the coronavirus outbreak
Lifeline or call 13 11 14.
National COVID-19 Coordination Commission (NCCC)
The Prime Minister announced the establishment of the National COVID-19 Coordination Commission on 25 March 2020. The Commission has two key roles: to help minimise and mitigate the impact of the COVID-19 on jobs and businesses and to facilitate the fastest recovery possible once the virus has passed.