Novel Coronavirus (COVID-19) Information
UPDATED ROADMAP TO COVID-19 RESTRICTIONS
Queensland’s COVID Safe Roadmap (Stage 5) updated 17 November.
Border restrictions update
The Industry Plan has been updated with the new checklist and details to guide tourism experience operators on how to comply with this new option.
Queensland Government’s COVID Hotline: 134 COVID
Businesses and the community can call the Queensland Government’s COVID hotline with any questions about the public health directions or COVID safe planning. You are encouraged to use the hotline first, as the hotline will provide a more immediate response to many questions.
COVID Safe preparation
Approved industry COVID-safe plans
QTIC Qld Tourism and Accommodation COVID-safe plan
COVID-Safe Industry Plan vs COVID CLEAN
FAQ’s
COVID safe preparation page
Safe Work Australia provides guidance material on operating in a COVID-19 safe manner.
The Australian Government’s 3-step framework infographic outlines the with new ways of living and working to create a COVIDSafe society.
♦ JobKeeper Update
Government announced it is extending the JobKeeper Payment until 28 March 2021 and is targeting support to those
employers who continue to be significantly impacted by the Coronavirus. Additional information found on the Treasury website.
♦ Coronavirus supplement extension and adjustments
The Government is extending income support for individuals to continue to assist them
during COVID-19.
Chief Health Officer public health directions
- Federal Government COVID-19 App is available for download to assist with timely updates on decisions around COVID-19.
- Download the COVIDSafe App to help health officials quickly contact people who may have been exposed to COVID-19.
- Queensland Government COVID-19 website.
♦ Federal stimulus package for businesses and households. ♦
COVID-19 International Tourism Adaption Grant
(Opened 2 October 2020)
Queensland Government is providing $5 million to support regional businesses that have suffered losses of income due to international travel restrictions as a result of the COVID-19 pandemic.
Grants from a minimum of $2,000 to a maximum of $10,000 (excluding GST) are available now to micro, small to medium tourism businesses who can demonstrate they have suffered losses of income because of the international travel restrictions.
QTIC’s clarification on accommodating visitors
Accommodation providers cannot promote “self-isolation packages” to Queenslanders. Non-resident visitors can be accommodated but have to adhere to all the relevant social distancing rules and other official health directives.
Business support
For an overview of Queensland Government support visit Business Queensland and contact the Department of Employment, Small
Business and Training hotline on 1300 654 687 and
[email protected].
For more information on Australian Government support talk over
the phone, live chat or email from 8am – 8pm through the
Coronavirus business support service; call 13 28 46 or email
Coronavirus business support.
ATO – Tax support for small business webinar series
Aa number of one hour sessions scheduled to discuss the stimulus package to help small business.
Job support loans – Qld Rural and Industry Development Authority
(QRIDA) has confirmed they are processing loans as quickly as possible. Applicants can track progress through the online portal, while a
decision is being made, and once the loan has been approved and documentation completed funds will be received within five
business days. Track your application status online | QRIDA FAQs
COVID-19 Business support video series
ACCC COVID-19 information for small business
Pay and leave during coronavirus
Alternative work arrangements during coronavirus
Temporary relief for financially distressed businesses
Queensland and Federal Government recovery packages
Cairns Regional Council support
Australian Taxation Office relief
Cashflow assistance to retain employees
Indigenous Business Australia support package
Indigenous tourism funding sources
Small or medium business with reduced cash flow?
Assisting the economic recovery
Sole trader support
Queensland Tourism Industry Council (QTIC) helplines – banking,
business and personal distress support, general insurance and
HR advice.
Tourism and Events Queensland helplines
Employee support
Farm jobs – Email FNQ Farmers with personal details and
they will forward to various farmers.
Backpackers & seasonal workers – Register at Harvest Trail
JobKeeper information
ACCI JobKeeper Payment Pre-recorded Webinar.
ATEC has partnered with the Australian Chamber of Commerce and Industry (ACCI) to provide some answers.
Download the ATEC & Australian Chamber – JobKeeper Payment, Quick Employer Guide (Version 4, 14/4/20)
HR advice
HR advice from Phoebe Kitto at HR Dynamics
TTNQ is offering every TTNQ member up to two hours’ of free HR advice from HR Dynamics. TTNQ will cover this cost.
Queensland Tourism Industry Council (QTIC) helplines for financial, distress, insurance and HR advice
Chamber of Commerce and Industry Queensland (CCIQ)
ATEC resources (Australian Tourism Export council)
How to strengthen your business
Tourism e-school advice on innovating in a crisis
Tourism Tribe’s recovery advice
Chamber of Commerce and Industry Queensland (CCIQ) business advice
Austrade’s Guide to assist tourism businesses to prepare, respond and recover from a crisis
ACCC guidance for consumers during the COVID-19 pandemic
Market diversification and resilience grants
Business mentoring assistance for growth
Financial resilience workshops
Department of Home Affairs Updates
FAQ’s – Visa information, international students and more.
Personal support
Services Australia – Businesses & individuals
Household finances hit by reduced work?
Payments to support households
Early access to superannuation
Mental health support services
If you are struggling at this challenging time, these online resources may help:
Life in Mind Australia – COVID-19 Mental Health Support
Beyond Blue – looking after your mental health during the coronavirus outbreak
How to maintain good mental health while social distancing
Lifeline or call 13 11 14.
National COVID-19 Coordination Commission (NCCC)
The Prime Minister announced the establishment of the National COVID-19 Coordination Commission on 25 March 2020. The Commission has two key roles: to help minimise and mitigate the impact of the COVID-19 on jobs and businesses and to facilitate the fastest recovery possible once the virus has passed.