Novel Coronavirus (COVID-19) Information

 

Latest Queensland Government COVID-19 update

Latest Queensland Government COVID Safe Roadmap

Financial Counselling Services for Queensland Tourism Operators

The Department of Tourism, Innovation and Sport (DTIS) has launched the Queensland Tourism Business Financial Counselling Service to support tourism businesses with valuable financial counselling services as they navigate through the impacts of COVID-19. This program will run from March 2021 to June 2022 and is led by DTIS in partnership with the Queensland Tourism Industry Council (QTIC).

The new $2 million service will provide micro to medium-sized tourism businesses with free financial counselling to help them resize or change their business model, and will offer a rebate for businesses needing additional expert advice.

Businesses interested in accessing the Queensland Tourism Business Financial Counselling Service need to first complete the free Tourism Business Health Check. This will enable tourism businesses to quickly assess any areas of risk or financial distress and will provide a personalised and confidential report with recommended resources and actions.

The Industry Plan has been updated with the new checklist and details to guide tourism experience operators on how to comply with this new option.

Queensland Government’s COVID Hotline:  134 COVID
Businesses and the community can call the Queensland Government’s COVID hotline with any questions about the public health directions or COVID safe planning. You are encouraged to use the hotline first, as the hotline will provide a more immediate response to many questions.

COVID Safe preparation

Approved industry COVID-safe plans
QTIC Qld Tourism and Accommodation COVID-safe plan
COVID-Safe Industry Plan vs COVID CLEAN
FAQ’s
COVID safe preparation page
Safe Work Australia provides guidance material on operating in a COVID-19 safe manner.

The Australian Government’s 3-step framework infographic outlines the new ways of living and working to create a COVIDSafe society.

Chief Health Officer public health directions

Federal stimulus package for businesses and households.

 

COVID-19 International Tourism Adaption Grant

(Opened 2 October 2020)

Queensland Government is providing $5 million to support regional businesses that have suffered losses of income due to international travel restrictions as a result of the COVID-19 pandemic.

Grants from a minimum of $2,000 to a maximum of $10,000 (excluding GST) are available now to micro, small to medium tourism businesses who can demonstrate they have suffered losses of income because of the international travel restrictions.


QTIC’s clarification on accommodating visitors
Accommodation providers cannot promote “self-isolation packages” to Queenslanders. Non-resident visitors can be accommodated but have to adhere to all the relevant social distancing rules and other official health directives.

Business support

For an overview of Queensland Government support visit Business Queensland and contact the Department of Employment, Small
Business and Training
hotline on 1300 654 687 and
[email protected].

For more information on Australian Government support talk over
the phone, live chat or email from 8am – 8pm through the
Coronavirus business support service; call 13 28 46 or email
Coronavirus business support.

ATO – Tax support for small business webinar series
A number of one hour sessions scheduled to discuss the stimulus package to help small business.

Job support loans – Qld Rural and Industry Development Authority
(QRIDA) has confirmed they are processing loans as quickly as possible. Applicants can track progress through the online portal, while a
decision is being made, and once the loan has been approved and documentation completed funds will be received within five
business days. Track your application status onlineQRIDA FAQs

COVID-19 Business support video series

ACCC COVID-19 information for small business

Proposed new pandemic leave

Pay and leave during coronavirus

Alternative work arrangements during coronavirus

Temporary relief for financially distressed businesses

Hospitality Award Relief

Payroll tax relief

Queensland and Federal Government recovery packages

Indigenous tourism funding sources

Loans for export businesses

 

Employee support

Worker Transition Scheme

Fair Work Ombudsman

Health jobs

Farm jobs – Email FNQ Farmers with personal details and
they will forward to various farmers.

Backpackers & seasonal workers – Register at Harvest Trail

Sole trader support

Queensland Tourism Industry Council (QTIC) helplines – banking,
business and personal distress support, general insurance and
HR advice.

Tourism and Events Queensland helplines

 

HR advice

HR advice from Phoebe Kitto, HR Dynamics

Queensland Tourism Industry Council (QTIC) helplines for financial, distress, insurance and HR advice

Chamber of Commerce and Industry Queensland (CCIQ)

ATEC resources (Australian Tourism Export council)

 

How to strengthen your business

Tourism e-school advice on innovating in a crisis

Tourism Tribe’s recovery advice

Chamber of Commerce and Industry Queensland (CCIQ) business advice

Austrade’s Guide to assist tourism businesses to prepare, respond and recover from a crisis

ACCC guidance for consumers during the COVID-19 pandemic

Pandemic risk management

Market diversification and resilience grants

Business mentoring assistance for growth

 

Department of Home Affairs Updates

FAQ’s – Visa information, international students and more.

 

Personal support

Services Australia – Businesses & individuals

 

Mental health support services

If you are struggling at this challenging time, these online resources may help:

Life in Mind Australia – COVID-19 Mental Health Support

Beyond Blue – looking after your mental health during the coronavirus outbreak

How to maintain good mental health while social distancing

Lifeline or call 13 11 14.

National COVID-19 Coordination Commission (NCCC)

The Prime Minister announced the establishment of the National COVID-19 Coordination Commission on 25 March 2020. The Commission has two key roles: to help minimise and mitigate the impact of the COVID-19 on jobs and businesses and to facilitate the fastest recovery possible once the virus has passed.

#ExploreTNQ

Some trees like to do things backwards ⏪ Located just a short drive from #Yungaburra on the @athertontablelands, this monster Curtain Fig Tree is estimated to be over 500 years old 😲🌳 Beginning as a seed dropped high in the canopy, the fig tree grows roots down towards the forest floor 🌱 Over time, these roots have strangled the host causing it to fall into a neighbouring tree 🍂 The vertical fig roots have formed a curtain-like appearance as the host trees rotted away, leaving a freestanding fig tree for you to admire 😍✨⁣

📸 @tour_de_filmm #explorecairnsGBR #thisisqueensland #seeaustralia #exploreTNQ
We talk a lot about the incredible sunrises up here, but have you caught a moonrise like this one before? 🌕✨ This is just one of the spectacular sights awaiting you at @jarramali_rock_art_tours 🌅 Get on country with Western Yalanji Traditional Custodian Johnny to explore ancient rock art, learn about bush tucker & medicine as you see first hand how Indigenous people have interacted with the land for thousands of years 👣

📸 @jilarapearl #seeaustralia #exploreTNQ  #explorecairnsGBR #thisisqueensland
If only every day could finish on a high like this 💫 This month only @yagurlitours has teamed up with @balloonaloft to trial a hot air ballooning experience over spectacular Gulf country 🌅✨ 

@australia’s largest salt pans can be found in #Burketown in the Gulf of Carpentaria, country of the Gangalidda & Garawa peoples. This incredible tour teaches guests about connection to the land & how the intricate weave of patterns & textures below closely resemble the beautiful art they create 👣🎨

Tours are scheduled daily, so this is your last chance to experience the beauty of the outback from a balloon basket (for now at least 🤫) ☀️

📸 @alittleatlarge #explorecairnsGBR  #thisisqueensland #seeaustralia #exploreTNQ
With the beach right at your doorstep, there’s no better place to catch a cool sunset than #PalmCove 🌅✨ Just a short 30 minute drive north of #Cairns, this tiny beachside village isn’t all about drop & flop 🌴🐚 Explore the town on foot, or choose a bike instead of car & buy fresh seafood for a sunset barbecue on the beach 🏖 You can hire a kayak & paddle right off the beach or take a tour to nearby Double Island 🍹🏝 The Palm Cove jetty is a great fishing spot, with plenty of Spanish mackerel, cod, whiting, stripeys & flathead to be caught 🎣
​
​📸@ashleydobson #exploreTNQ  #explorecairnsGBR #seeaustralia #thisisqueensland
After shooting to stardom on social media in 2016, the #CardwellSpaPool has remained one of the most famous stops in @tropicalcoastqueensland thanks to its beautiful blue waters 💙🌿

If you’ve ever wondered what causes these bright blue waters, we’re here to help! The science behind the colour can get a little complicated but geological experts suggest that the blue colour is from the chemistry of the rocks & water resulting in high levels of dissolved magnesium & calcium in the water 👩‍🔬

To get her & check it out for yourself, hop in the car & head about 2.5 hours south of #Cairns to #Cardwell & follow the Cardwell Forest Drive to the spa pool 🚙💦

Click the bio link to learn more 👆
​
​📸 @thedailyluxe  #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia