Novel Coronavirus (COVID-19) Information

Current Queensland Government COVID-19 update.

Queensland’s COVID-19 vaccination plans and current vaccination information.

Current Queensland Government COVID Safe Roadmap to easing restrictions.

Community Recovery Hotline call 1800 173 349

The Queensland Government has produced a community recovery document that outlines the support available for people who are in COVID-19 quarantine.

View the Queensland Governments Community recovery and support services.

Face masks are required in all indoor settings

From 1am AEST Sunday 2 January 2022 face mask requirements across Queensland include all indoor settings except for in the home and where it’s unsafe.

Queensland Public Health and Social Measures

The Queensland Government’s new public health and social measures came into effect on 17 December 2021. The new social measures mean that staff and customers in certain settings must be fully vaccinated from 17 December onwards.

Vaccinated customers and staff are required to use Check-in apps. Businesses will be legally protected for mandating these health requirements. If there are issues with compliance, staff are asked to call the police. Government stipulations have been made that staff make “all reasonable effort” to ensure that customers and staff have checked-in and are fully vaccinated. Businesses should start to plan for these changes and should encourage and support their staff to get vaccinated.

If operators have questions or concerns contact [email protected] and copy [email protected] so we can ensure our industry’s requests are being progressed.

Queensland Health has an extensive selection of Frequently Asked Questions about the vaccine.

Financial Counselling Services for Queensland Tourism Operators

The Department of Tourism, Innovation and Sport (DTIS) has launched the Queensland Tourism Business Financial Counselling Service to support tourism businesses with valuable financial counselling services as they navigate through the impacts of COVID-19. This program will run from March 2021 to June 2022 and is led by DTIS in partnership with the Queensland Tourism Industry Council (QTIC).

The $2 million service will provide micro to medium-sized tourism businesses with free financial counselling to help them resize or change their business model, and will offer a rebate for businesses needing additional expert advice.

Businesses interested in accessing the Queensland Tourism Business Financial Counselling Service need to first complete the free Tourism Business Health Check. This will enable tourism businesses to quickly assess any areas of risk or financial distress and will provide a personalised and confidential report with recommended resources and actions.