Novel Coronavirus (COVID-19) Information

 

Latest Queensland Government COVID-19 update

Latest Queensland’s COVID Safe Roadmap

Face Masks from 29 March | Download mask-wearing requirements poster.

New Financial Counselling Services for Queensland Tourism Operators

The Department of Tourism, Innovation and Sport (DTIS) has launched the Queensland Tourism Business Financial Counselling Service to support tourism businesses with valuable financial counselling services as they navigate through the impacts of COVID-19. This program will run from March 2021 to June 2022 and is led by DTIS in partnership with the Queensland Tourism Industry Council (QTIC).

The new $2 million service will provide micro to medium-sized tourism businesses with free financial counselling to help them resize or change their business model, and will offer a rebate for businesses needing additional expert advice.

Businesses interested in accessing the Queensland Tourism Business Financial Counselling Service need to first complete the free Tourism Business Health Check. This will enable tourism businesses to quickly assess any areas of risk or financial distress and will provide a personalised and confidential report with recommended resources and actions.

The Industry Plan has been updated with the new checklist and details to guide tourism experience operators on how to comply with this new option.

Queensland Government’s COVID Hotline:  134 COVID
Businesses and the community can call the Queensland Government’s COVID hotline with any questions about the public health directions or COVID safe planning. You are encouraged to use the hotline first, as the hotline will provide a more immediate response to many questions.

COVID Safe preparation

Approved industry COVID-safe plans
QTIC Qld Tourism and Accommodation COVID-safe plan
COVID-Safe Industry Plan vs COVID CLEAN
FAQ’s
COVID safe preparation page
Safe Work Australia provides guidance material on operating in a COVID-19 safe manner.

The Australian Government’s 3-step framework infographic outlines the new ways of living and working to create a COVIDSafe society.

Chief Health Officer public health directions

Federal stimulus package for businesses and households.

 

COVID-19 International Tourism Adaption Grant

(Opened 2 October 2020)

Queensland Government is providing $5 million to support regional businesses that have suffered losses of income due to international travel restrictions as a result of the COVID-19 pandemic.

Grants from a minimum of $2,000 to a maximum of $10,000 (excluding GST) are available now to micro, small to medium tourism businesses who can demonstrate they have suffered losses of income because of the international travel restrictions.


QTIC’s clarification on accommodating visitors
Accommodation providers cannot promote “self-isolation packages” to Queenslanders. Non-resident visitors can be accommodated but have to adhere to all the relevant social distancing rules and other official health directives.

Business support

For an overview of Queensland Government support visit Business Queensland and contact the Department of Employment, Small
Business and Training
hotline on 1300 654 687 and
[email protected].

For more information on Australian Government support talk over
the phone, live chat or email from 8am – 8pm through the
Coronavirus business support service; call 13 28 46 or email
Coronavirus business support.

ATO – Tax support for small business webinar series
A number of one hour sessions scheduled to discuss the stimulus package to help small business.

Job support loans – Qld Rural and Industry Development Authority
(QRIDA) has confirmed they are processing loans as quickly as possible. Applicants can track progress through the online portal, while a
decision is being made, and once the loan has been approved and documentation completed funds will be received within five
business days. Track your application status onlineQRIDA FAQs

COVID-19 Business support video series

ACCC COVID-19 information for small business

Proposed new pandemic leave

Pay and leave during coronavirus

Alternative work arrangements during coronavirus

Temporary relief for financially distressed businesses

Hospitality Award Relief

Payroll tax relief

Queensland and Federal Government recovery packages

Indigenous tourism funding sources

Loans for export businesses

 

Employee support

Worker Transition Scheme

Fair Work Ombudsman

Health jobs

Farm jobs – Email FNQ Farmers with personal details and
they will forward to various farmers.

Backpackers & seasonal workers – Register at Harvest Trail

Sole trader support

Queensland Tourism Industry Council (QTIC) helplines – banking,
business and personal distress support, general insurance and
HR advice.

Tourism and Events Queensland helplines

 

HR advice

HR advice from Phoebe Kitto, HR Dynamics

Queensland Tourism Industry Council (QTIC) helplines for financial, distress, insurance and HR advice

Chamber of Commerce and Industry Queensland (CCIQ)

ATEC resources (Australian Tourism Export council)

 

How to strengthen your business

Tourism e-school advice on innovating in a crisis

Tourism Tribe’s recovery advice

Chamber of Commerce and Industry Queensland (CCIQ) business advice

Austrade’s Guide to assist tourism businesses to prepare, respond and recover from a crisis

ACCC guidance for consumers during the COVID-19 pandemic

Pandemic risk management

Market diversification and resilience grants

Business mentoring assistance for growth

 

Department of Home Affairs Updates

FAQ’s – Visa information, international students and more.

 

Personal support

Services Australia – Businesses & individuals

 

Mental health support services

If you are struggling at this challenging time, these online resources may help:

Life in Mind Australia – COVID-19 Mental Health Support

Beyond Blue – looking after your mental health during the coronavirus outbreak

How to maintain good mental health while social distancing

Lifeline or call 13 11 14.

National COVID-19 Coordination Commission (NCCC)

The Prime Minister announced the establishment of the National COVID-19 Coordination Commission on 25 March 2020. The Commission has two key roles: to help minimise and mitigate the impact of the COVID-19 on jobs and businesses and to facilitate the fastest recovery possible once the virus has passed.

#ExploreTNQ

#OakBeach really does have the whole package 🌿🐚 Tropical rainforest, white sandy beaches & crystal clear ocean views, check check & check ✅

Once you’re done exploring the beautiful beaches of @portdouglasdaintree, stop in at @thalabeach & go coco-nutty for the view 🌴🥥

We’ll see you there soon, right? 😉

📸 @steve_jl_photography #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
We’re taking the scenic route to #Cooktown, care to join us? ✨ The #BloomfieldTrack is a coastal 4WD track linking Cape Tribulation to Wujal Wujal & Cooktown & is full of spectacular views, creek crossings, secluded beaches, a rainforest archway & incredible wildlife 🦋🍃 

In the wise words of @coastal_drifters … always take the dirt road 🚗
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​#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
Your action packed weekend awaits 🙌 It’s been a rough ride lately, but don’t worry, @cairnsadventuregroup is here to help 🛶🌊 If your idea of a fun-filled day includes rushing rapids & getting wet & wild, then #TullyRiver rafting is just the thing to get the adrenaline pumping & liven up your time in @tropicalnorthqueensland 🌿☀️

📸 @phlipvids #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
Dreaming of an island escape? ✨🐚 Then @tropicalcoastqueensland is the place for you 🏝 It’s not all about mainland beaches in #MissionBeach ☀️ Just off the coast you’ll find a bounty of breathtaking islands just waiting to be explored 😍 Discover quaint island getaways like this one in your own boat or climb aboard an island tour & discover some unmissable places like @franklandislands ⛵️ 

📸 @no.ninetofive #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
Happy Tuesday from our adorable friend Rosie 🥺 Did you know that the red-legged pademelon is the only ground dwelling wallaby that lives in the @wettropicsworldheritage rainforests? 🦘🍃 
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Rosie was rescued in #CapeTribulation & is now having a great time at @daintreeicecream 🍦🌿 (we know we wouldn't mind spending our days with an ice cream company 😉)
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#exploreTNQ ​#explorecairnsGBR #thisisqueensland #seeaustralia
Nestled deep within a 180 million-year-old rainforest, @mossmangorge is the unbelievably beautiful home of the Kuku Yalanji people ✨🌿 Before you explore the pristine waters of the gorge itself, or head off on a cultural experience in the rainforest, take some time to peruse the gallery & sample the local food at Mossman Gorge Centre 🍃🦋
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​📸 @luciemadra #exploreTNQ #explorecairnsGBR #seeaustralia #thisisqueensland
Have you ever dreamed of waking up on a volcano crater?! 🌋 Didn't know it was a thing? Let us introduce @mtquincan on the @athertontablelands 😲☀️ This luxury hideaway is the perfect romantic escape, designed specifically for couples (read, no kids!) 🥰 Each pole cabin features stunning views, fireplaces for those cool hinterland evenings and a double spa. Ahhh, the ultimate romantic trifecta! 💖🔥
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​📹 @phlipvids #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
Gooood morning from #EllisBeach ☀️🌴 Who wouldn't mind taking a leaf out of @vanlifestraya's book and waking up here? ☕️ Located only 5mins north of #PalmCove on the #GreatBarrierReefDrive, you'll find the Ellis Beach Oceanfront Bungalows. @vanlifestraya recommend getting here early to secure an unpowered spot at the end right by the beach 🏖 If you're there on a Sunday arvo, pop down to @ellisbeachbargrill dollar oysters & live music 🦪 If not, they're open daily serving delicious meals, coffee & cold drinks of course 🍻
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​#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia