Novel Coronavirus (COVID-19) Information


Tropical North Queenslanders should stay at home, unless shopping for essentials, traveling to and from work (where you cannot work from home), education and exercising.


The COVID-19 advice is changing quickly. Please stay up to date through the following resources.

The Federal Government announced a new public gathering limit of two people with the exception of households.

QTIC has sought clarification on accommodating visitors. Accommodation providers cannot promote “self-isolation packages” to Queenslanders. Non-resident visitors can be accommodated but have to adhere to all the relevant social distancing rules and other official health directives.

Federal Government COVID-19 App available for download to assist with timely updates on decisions around COVID-19:


Chief Health Officer public health directions

Home Confinement Direction

School and Early Childhood Service Exclusion Direction

Self-quarantine for persons arriving in Queensland from overseas Direction

Mass Gatherings Direction (No 2)

Non-essential business, activity, and undertaking Closure Direction (No 4)

Queensland border restrictions

State campgrounds have closed

Some national parks, forests, and recreation areas have closed. Check the full and current list of closures.

Residents can call the Cairns Local Coronavirus Hotline on 1300 396 102, between 8am and 5pm, seven days a week.

Federal stimulus package for businesses and households.

Business support

For an overview of Queensland Government support visit Business Queensland and contact the Department of Employment, Small Business and Training hotline on 1300 654 687 and [email protected].

For more information on Australian Government support talk over the phone, live chat or email from 8am – 8pm through the Coronavirus business support service; call 13 28 46 or email Coronavirus business support.

Tourism and hospitality businesses are encouraged to investigate whether the JobKeeper payment will assist their business to retain staff. CCIQ FAQ.

ACCC COVID-19 information for small business

Proposed new pandemic leave

Pay and leave during coronavirus

Alternative work arrangements during coronavirus

Temporary relief for financially distressed businesses

Hospitality Award Relief

Payroll tax relief

Queensland and Federal Government recovery packages

Deferral of loan repayments

Small business support

Job support loans

Cairns Regional Council support

Australian Taxation Office relief

Cashflow assistance to retain employees

Indigenous Business Australia support package

Indigenous tourism funding sources

Small or medium business with reduced cash flow?

Assisting the economic recovery


Sole trader support

Sole Trader fact sheet

Instant asset write-off

Queensland Tourism Industry Council (QTIC) helplines – banking, business and personal distress support, general insurance and HR advice

Tourism and Events Queensland helplines


Employee support

Worker Transition Scheme

Fair Work Ombudsman

Health jobs

Farm jobs
Email FNQ Farmers with personal details and
they will forward to various farmers.

HR advice

HR advice from Phoebe Kitto at HR Dynamics
TTNQ is offering every TTNQ member up to two hours’ of free HR advice from HR Dynamics. TTNQ will cover this cost.

Queensland Tourism Industry Council (QTIC) helplines for financial, distress, insurance and HR advice

Chamber of Commerce and Industry Queensland (CCIQ)

ATEC resources (Australian Tourism Export council)


How to strengthen your business

Tourism e-school advice on innovating in a crisis

Tourism Tribe’s recovery advice

Chamber of Commerce and Industry Queensland (CCIQ) business advice

Austrade’s Guide to assist tourism businesses to prepare, respond and recover from a crisis

ACCC guidance for consumers during the COVID-19 pandemic

Pandemic risk management

Market diversification and resilience grants

Business mentoring assistance for growth

Financial resilience workshops

Supply chain issues


Personal support

Household finances hit by reduced work?

Payments to support households

Early access to superannuation

Electricity bill relief

Rental grant


Mental health support services

If you are struggling at this challenging time, these online resources may help:

Life in Mind Australia – COVID-19 Mental Health Support

Beyond Blue – looking after your mental health during the coronavirus outbreak

How to maintain good mental health while social distancing