Year of Indigenous Tourism

TNQ Indigenous Experiences Cluster Group


Tourism Tropical North Queensland facilitates the TNQ Indigenous Experiences Cluster Group where operators and stakeholders share knowledge and work together to build our Indigenous Experience offerings. The groups role, scope and guiding principles are here.  To be included in group emails please contact Russell Boswell at [email protected].


TNQ Indigenous Experiences Mentoring Program


TTNQ has secured funding from the Queensland Government to deliver mentoring for the region’s Indigenous Experiences to significantly increase the market presence of more operators. TTNQ advertised for consultants to submit outcome-based packages that will be offered to selected operators. Consultants were required to register to be promoted to operators and are listed below:

Complete Business Solutions – contact Petina Tieman, [email protected] or 07 4000 4141
A multiple award-winning, 100% Indigenous owned, Supply Nation Certified company, based in Cairns, provides development consultancy services for businesses.

Eco-Accounts – contact Anita Simpson, [email protected]
Specialising in the EcoTourism Industry, Eco-Accountants are your Financial Management, bookkeeping, and advisory specialists.

Gateway Media – contact Fiona Nicholl, [email protected] or 07 4051 1777
Gateway Media can help with social media, sales foundations, niche market penetrations and email marketing services which allows local indigenous businesses to create awareness, promote cultural tourism which will in turn generate visitors to the region. Building a database will also increase the value of their business while building brand affinity.

Matson & Ridley Safaris – contact Tammie Matson, [email protected]
Matson & Ridley Safaris is the product of a lifetime’s passion and its wild places, people and animals. This consultant can help operators with creating packages, video, imagery, and Niche Market penetration.

Mission Solutions – contact Andrew Simpson, [email protected] or 0412 731 699
Experience to assist Indigenous Australians to achieve economic independence whilst maintaining and preserving their culture through innovative cultural tourism enterprises supported by flexible training and business support services.

Pinnacle Tourism Marketing – contact Michael Nelson, [email protected] or 07 4031 6447
A local company offering market representation and consultative services to products within the tourism industry focused. As the company name implies it is about reaching the highest level and creating new benchmarks in marketing strategies and sales opportunities.

Pacific Travel Industry Solutions – contact Guillaume Wolf, [email protected] or 07 4057 5136
With over 20 years of experience in the tourism industry and online travel agencies, PTIS offers tailored advice and hands-on professional skills to grow your travel business.

PhlipVids – contact Philip Warring, [email protected] or 0418159828
A video production company based in Cairns, provide professional videography, photography and drone operations anywhere around Australia.

Ros Harries Marketing – contact Rosalind Harries, [email protected] or 0439679132
Working across the Domestic and International markets and all distribution channels which include Inbound, Wholesale, and Online travel agents (third-party websites), they offer a number of opportunities to give your business a competitive advantage in these markets.

ReefTree – contact Brett Claxton, [email protected] or 0411774774
ReefTree can offer Tourism Solutions for Indigenous benefit. Brett can meet up with you face to face, discuss your dream of entering the Tourism Industry, Connect and guide you through the necessary steps in achieving your goals and help walk your through the path of making your product as best it can be.

Saltwater People – contact Bianca Barling-Seden, [email protected] or 0474081888
Indigenous owned and full-service creative agency that delivers strategic design communications and cross-cultural engagement. They provide expertise in remote project delivery and inclusive communication solutions.

Sheena Walshaw – contact [email protected] or 0409804334
Sheena is a locally experienced tourism operator with proven skills in Business Development, Strategic Business Planning, Tourism Marketing, Tourism Sales & Distribution, Ecotourism & Sustainability, Risk Management, Public Relations, Grant & Award Submission Writing.

Sea Country Australia – contact Steve O’Malley [email protected] or 07 4032 9696
Sea Country Australia is operated by Steve O’Malley and offers consultancy services on Indigenous Tourism, Management, Strategy and ICT systems.

StewArt Media – contact Danielle Johnson [email protected] or 1300 351 501
With years of SEO experience, unparalleled technical expertise and a refreshingly creative approach to online marketing, StewArt Media has helped hundreds of businesses increase their online presence.

Tourism Tap – contact Julie Cullen [email protected] or 0487 222 714
Developing new, or revitalising existing, tourism products including grant writing, market research, strategic planning, business case development, business plans. Events, ecotourism and tourist attractions are an area of specialisation.


Funding for operators of Indigenous Experiences


TTNQ advertised for operators of Indigenous Experiences to apply for funding from March – July 2021 to increase their marketing activity. 18 successful applications have been approved for funding in all three rounds of the TNQ Indigenous Experiences Mentoring Program.

To be eligible for up to $2,500 funding the operator must have an operating, bookable experience in Tropical North Queensland, and need the funding to make a major difference to their marketing.  This program ended 31 July 2021.

Further details on the TNQ Indigenous Experiences Mentoring Program are found here.

Content Creation Funding Project


TTNQ has secured funding from the Queensland Government towards marketing Indigenous Experiences for content creation (film and photoshoots) to augment content already created by TEQ and TTNQ.

Operators had the opportunity to apply for funding by completing a funding application form on details and supply of project quotes. Funding criteria applied. This project ended 30 June 2021.

Steering Committee for TNQ First Nations Tourism Action Plan


The Queensland Tourism Industry Council developed the Queensland First Nations Tourism Plan through broad industry and stakeholder consultant across the State. The State-wide plan provides the framework for strong future for indigenous tourism in Queensland.

The Tropical North Queensland Indigenous Experiences Cluster Group, a group of proactive indigenous and non-indigenous tourism operators and stakeholders, identified the need to expand on the excellent work of the State Plan to create a region specific First Nations Tourism Action Plan for Tropical North Queensland (the Plan).

A Steering Committee has been formed in May 2021 to oversee the development and implementation of the Plan and the Steering Committee is calling for proposals from suitably qualified consultants to develop the plan in consultation with the industry and key stakeholders.  Intersted consultants can refer to the Scopes of Works and proposals are to be submitted by email to TTNQ’s CEO Mark Olsen, on [email protected] on or before Wednesday September 1st 2021.


Around here, palm trees are your frond 🌴😉 If ever the statement “so much to do, so little time” rang true of a destination, #Cairns would be the place 🙌 With the @gbrmarinepark in our front yard & the @wettropicsworldheritage rainforest out the back, the best thing you could bring to your @tropicalnorthqueensland holiday is time ⏰🐠

Click the bio link to find out how you can spend your time in Cairns 👆
​📸 @kate_duffy #exploreTNQ #thisisqueensland #seeaustralia #explorecairnsGBR
Beachy keen for this island paradise ☀️🌊 @fitzroyisland packs far more than meets the eye into it’s 399 hectares 🙌✨ With a resort, two restaurants, a national park & a whole lot of island activities to keep the family busy 🌅🏝 Here you'll be exploring the @gbrmarinepark from every angle 💫 Dive into snorkelling from the beach 🤿 Glide over the reef with a kayak, SUP or glass bottom boat 🚤 But don't spend all your time in the water! Grab your hiking boots or kick back on the beach 🐚
📸 @allards.across.oz #explorecairnsGBR #seeaustralia #exploreTNQ #thisisqueensland
Like most good adventures, this one is 90% preparation & 10% perspiration (seriously, it gets hot up here 🔥) – so you’ll want to do PhD-levels of research before you make tracks up the peninsula 🚙 ​We might be coming towards the end of the cape season for this year, but that means it's the perfect time to start planning for next year! 🙌 If you're anything like @oneway___oranother one night at #AlauBeach might just turn into 5 🏕 ​But don't just take it from us, point your compass north & explore #CapeYork for yourself next season! ​
 #seeaustralia #exploreTNQ #explorecairnsGBR #thisisqueensland
Imagine this ☁️... You're on a wild, uninhabited island, something like what you'd see in a Jurassic Park movie 🦖🌴 For a full 24 hours you're living off the island (or whatever snacks you brought along in your bag 😉) 🌿 You're camping on a secluded beach, right by the crystal clear waters, with mountains towering around you ⛺️🌊 This is all a reality on #HinchinbrookIsland (we hope you like hiking) 🌅
Is this island adventure going on your travel bucket list? ✨
📸 @schmidtdogg_  #seeaustralia #exploreTNQ #thisisqueensland #explorecairnsGBR