Novel Coronavirus (COVID-19) Information

 

The Queensland Government’s COVID-19 updates and health advice.

Current vaccination information.

COVID-19 testing in Queensland information.

Managing COVID-19 in the workplace

Business advice on what to do if staff or patrons who have COVID-19 have been in your business or workplace.

Vaccination information for workers.

Find coronavirus information and assistance for businesses from the Queensland Government.

The Australian Government has a collection of information sheets, links to apps and other resources for the general public and industry.

Dealing with temporary closures and cancellations

Here are some helpful tips should your business have to temporarily close or the operational hours reduced as a result COVID-19.

  1. Create a pop-up banner for your website to switch on at short notice to alert visitors to your website of your closure or change in opening hours.
  2. Create a social media post that can be posted at short notice to alert followers of your closure or change in opening hours.
  3. Ensure multiple team members have access to your reservations system from home so you can notify all affected bookings.
  4. Divert your office phones to a mobile device so you can remain contactable for any customer enquiries.
  5. Create an email that can be sent at short notice to booking agents and partners to alert them of your closure or changes to your opening hours.
  6. Ensure a team member is tasked with updating your Google My Business profile and Facebook profile to reflect your closure or changed opening hours. Click here for further instructions on this.
  7. Create an Out-of-office message for your email account that can be switched on at short notice to alert people contacting you of your closure or change in opening hours.

Some examples:

  • Unfortunately, we’ve been impacted by [staff shortages/close contacts/COVID-19] but will be back up and running ASAP. For any enquiries during this time, please contact [XXX]. We can’t wait to welcome you back.
  • Sadly, we’re closed for [XX/a few days] while [our team is in quarantine/experiencing staff shortages]. We’ll be back up and running very soon! In the meantime, please contact [XXX] for any enquiries. 
  • We’re keeping our community safe whilst our team isolate. We can still be contacted on [XXX] for any enquiries. Our team will be back on board on [XXX].
  • Back soon! Unfortunately, we’ve had to close for a few days whilst our team isolates. We’ll be back on [XXX]. Hope to see you then!

#ExploreTNQ

Don’t forget to catch the epic magic shows at @wildlifehabitat 🌴😌

[ID: Two wildlife keepers lift a blue sheet for a few seconds, then drop it to reveal an emu.]
We interrupt your scrolling to show you @visitpalmcove, nothing further, as you were 🌴🦋

📸 @tessa_jayne_  #exploretnq #explorecairnsgbr #palmcove #thisisqueensland #seeaustralia

[ID:Palm trees line a sandy beach pathway at sunset, with a lone person walking and the ocean visible in the background.]
There’s so much to love about @lizardisland but the world famous “Cod Hole” is one of our favourites! Why? Because of these curious potato cods of course🐠 

🎥 @tabithalipkin #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia 

[ID: Woman diving on the Great Barrier Reef while a curious potato cod (large fish) is investigating her. Text on screen reads “POV: You make friends with a potato cod named Tater Tot at the Great Barrier Reef and she loves the camera. LOVES IT. She especially wanted to show you her spots…”See!? This is why they call me a potato cod! My spots look like potatoes!” “What’s personal space?!” “Hi again” “Can we take a picture before you leave?” Absolutely]
Nothing screams tropical like an island getaway & @bedarraisland should definitely be at the top of your list! 🏝🍹 Oh, did we mention all inclusive? 🍾 From private candlelit dinners on the beach, to fishing gear & kayaks, to meals & cocktails, the staff at Bedarra Island go above & beyond to make sure your luxury escape is unforgettable 🌴🌸 Not to mention the view is pretty great 😉 So, when will we see you here? 👋

🎥 @_markfitz #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia #cassowarycoast 

[ID: Aerial video panning over the beach on Bedarra Island. There are bright green palm trees and blue ocean waves lapping a white sandy shore. Text on screen reads: Amazing tropical beaches in Australia: Bedarra Island, Qld]
Don’t have time to visit the Great Barrier Reef while you’re in #Cairns? Or if you just want to learn a little more about the reef, there’s nowhere better to explore than the @cairns_aquarium 🩵🐠

🎥 @tabithalipkin #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia 

[ID: Clips of the Cairns Aquarium and marine life that is housed inside it. Text on screen reads: An aquarium that brings the Great Barrier Reef to you”
Today we take time to commemorate the brave men & women who have served our nation in all wars, conflicts, and peacekeeping operations.

Soldiers from Tropical North Queensland joined the defence force to help protect Australia, including many Aboriginal & Torres Strait Islander people. Thanks to these people, we now live in an incredible location that we’re very proud of 💙🌴

If you’re interested in learning more about the history of the region, visit the Cairns Museum or check out some of the many historical sites around the region including the ANZAC trail ✨

Lest We Forget ❤️
If bright blue milky waters and a jacuzzi-like spa spells bliss for you then we’ve got you covered 🙌🌴 Cardwell Spa Pool, located along the Cardwell Forest Drive, is just one of few colourful swimming spots in the area! 🦋 If you enjoy waterhole hopping, head further along the track to Attie Creek Falls & Dead Horse Creek 🚙🌿

🎥 @jessadventuresaus #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia #cassowarycoast

[ID: Video clips of the Cardwell Spa Pool, which has bright blue water and is surrounded by lush green rainforest. Text on screen reads: Is this the bluest swimming hole in all of Australia?]
Happy Earth Day! 🌏🌱
This year for Earth Day, we’re working to reduce plastic use in Tropical North Queensland, here’s how you can help on your next holiday!

☕️ Reusable water bottles, coffee cups, straws and more! 
🏝️ Support local conservation efforts like beach clean ups
🦋 Choose eco-friendly accommodation, restaurants and tours who are also working to reduce plastic use
🗑️ Reduce and recycle your rubbish (make sure it goes in the right bin and doesn’t end up on the ground!)

Hit the bio link to learn more ☝️

#exploreTNQ #explorecairnsgbr #earthday2024
There’s more than one way to see the Great Barrier Reef, but a Seawalker Helmet Dive has got to be one of the best! Discover this underwater world without even getting your hair wet! 

#exploreTNQ #exploreGBR

[ID: Collection of clips from an underwater helmet dive in the Great Barrier Reef. Featuring yellow tailed fusilers and other fish]
Want an escape from reality? Try @fitzroyisland 🏝️☀️

📸 @jesswardphoto #thisisqueensland #seeaustralia #exploretnq #explorecairnsgbr #greatbarrierreef #island 

[ID: A breathtaking pink and orange sunset over the ocean, with a pier and a boat gently floating on the calm waters. Rainforest covered mountains visible in the distance.]