The “Tropical North Queensland Welcomes You Program” has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.

Tourism Tropical North Queensland is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions, along with in-person workshops scheduled for early 2025.

Watch the video to learn more.

Who can participate?

The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers.  Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.

What you’ll gain

  • Increase your knowledge of our region to create stories and unique experiences to share with guest
  • Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts
  • Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide

What you’ll learn

There are five modules in the online program covering topics such as:

  • world-class hosting principles
  • accessibility and inclusion
  • storytelling
  • regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability
  • local experiences and tourism products.

The five modules vary in length from 5 to 40minutes to complete and the overall course duration should take approximately 1.5 hours.

 

In-Region Workshop

The online learning is supported by an in-person workshop.   We recommend you complete the online program before attending the workshop, if possible, but it is not a requirement.

Contact us you are interested in attending the workshop.

How to register for the online training

If you have any questions about the program or the registration process, please contact our Industry Relations Manager, Rob Dean.

The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.

From reef to runway, @cairnsfashionweek has landed in the heart of the tropics 🪸👠

Six days of cutting-edge fashion, set against the stunning backdrop of the Great Barrier Reef, where breathtaking landscapes and bold styles collide. See you on the catwalk! Book your tickets now – Ends Sunday!

#ExploreTNQ #explorecairnsGBR  #thisisqueensland #seeaustralia

[ID: Behind-the-scenes footage of Cairns Fashion Week, featuring interviews with models and designers, alongside runway highlights.]
The greatest LOVE STORY is happening on the Great Barrier Reef right now ❤️
 
Trillions of coral eggs and sperm unite in an underwater snowstorm, setting the stage for the ultimate (coral) baby boom 🪸✨ AKA: Coral Spawning
 
And this year, it’s getting a helping hand! A team from @australianmarinescience is training Cairns and @portdouglasdaintree marine industries in the cutting-edge Coral IVF technique. These tiny bundles of life will then be planted on reefs affected by bleaching 🩵🐠
 
With Coral IVF boosting fertilisation success rates by 100 times, the program is supporting the future of our @gbrmarinepark
 
#ExploreTNQ #ExploreCairnsGBR #ThisIsQueensland #SeeAustralia
 
[ID Video showcasing coral spawning taking place on the Great Barrier Reef, which looks like a beautiful snowstorm of coral eggs and sperm uniting]
Galloping into the week like… 

The views are better on horseback in the #DaintreeRainforest 💚 Join @capetribhorserides to ride beneath the rainforest canopy and into the clear blue shallows of @portdouglasdaintree #CapeTribulation

🎥 @australia 

#ExploreTNQ #ExploreCairnsGBR #SeeAustralia #ComeAndSayGday #ThisIsQueensland

[ID: Text over video reads “POV: Exploring the Daintree Rainforest on horseback” over a montage of videos showing a group of people riding horses in a line through lush green rainforest, over streams and across a flat, sandy shoreline.]
Meet you for a @portdouglasdaintree sunrise? 🌴🩷

Early mornings, salty air and sunrises that take your breath away - there’s no better start! 

🎥 @kellerdiaries 

#ExploreTNQ #ExploreCairnsGBR #ThisIsQueensland #SeeAustralia 
[ID: A point of view video of someone running to catch a pastel pink and purple sunrise in Port Douglas.]
If magic is what you’re longing for, then it’s time to visit @mossmangorge in @portdouglasdaintree 💚 Hailed for its sparkling streams, cascading waterfalls & stunning rainforests, this breathtaking gorge holds more secrets than you could ever imagine 🌴 Not only will you find amazing art, great food & an incredible gorge 🦋 But you can learn all about the Kuku Yalanji people & their connection to the land 👣🌿✨
​
​📸 @zac_and_tay #ExploreTNQ #ExploreCairnsGBR #ThisIsQueensland #SeeAustralia 
[ID: Image of three people relaxing in the clear green waters of Mossman Gorge, surrounded by dense rainforest. Large rocks line the riverbank, and the lush foliage creates a tranquil, untouched atmosphere.]
This coral nursery is a part of the @coralnurtureprogram, which helps restore coral reefs on the @gbrmarinepark. By growing and replanting corals, they enhance the natural recovery of reefs, helping these ecosystems thrive for generations 🪸🩵🐠
 
🎥 @tahnmiller 

#ExploreTNQ #ExploreCairnsGBR #ThisIsQueensland #SeeAustralia  
[ID: Footage from within a coral nursey on the Great Barrier Reef. Looking up through the coral with colourful fish swimming all around. The video is accompanied by text overlay “POV: You’re coral in a nursery on the Great Barrier Reef.”]