Novel Coronavirus (COVID-19) Information

 

The Queensland Government’s COVID-19 updates and health advice.

Current vaccination information.

COVID-19 testing in Queensland information.

Managing COVID-19 in the workplace

Business advice on what to do if staff or patrons who have COVID-19 have been in your business or workplace.

Vaccination information for workers.

Find coronavirus information and assistance for businesses from the Queensland Government.

The Australian Government has a collection of information sheets, links to apps and other resources for the general public and industry.

Dealing with temporary closures and cancellations

Here are some helpful tips should your business have to temporarily close or the operational hours reduced as a result COVID-19.

  1. Create a pop-up banner for your website to switch on at short notice to alert visitors to your website of your closure or change in opening hours.
  2. Create a social media post that can be posted at short notice to alert followers of your closure or change in opening hours.
  3. Ensure multiple team members have access to your reservations system from home so you can notify all affected bookings.
  4. Divert your office phones to a mobile device so you can remain contactable for any customer enquiries.
  5. Create an email that can be sent at short notice to booking agents and partners to alert them of your closure or changes to your opening hours.
  6. Ensure a team member is tasked with updating your Google My Business profile and Facebook profile to reflect your closure or changed opening hours. Click here for further instructions on this.
  7. Create an Out-of-office message for your email account that can be switched on at short notice to alert people contacting you of your closure or change in opening hours.

Some examples:

  • Unfortunately, we’ve been impacted by [staff shortages/close contacts/COVID-19] but will be back up and running ASAP. For any enquiries during this time, please contact [XXX]. We can’t wait to welcome you back.
  • Sadly, we’re closed for [XX/a few days] while [our team is in quarantine/experiencing staff shortages]. We’ll be back up and running very soon! In the meantime, please contact [XXX] for any enquiries. 
  • We’re keeping our community safe whilst our team isolate. We can still be contacted on [XXX] for any enquiries. Our team will be back on board on [XXX].
  • Back soon! Unfortunately, we’ve had to close for a few days whilst our team isolates. We’ll be back on [XXX]. Hope to see you then!

#ExploreTNQ

There’s more than one way to see the Great Barrier Reef, but a Seawalker Helmet Dive has got to be one of the best! Discover this underwater world without even getting your hair wet! 

#exploreTNQ #exploreGBR

[ID: Collection of clips from an underwater helmet dive in the Great Barrier Reef. Featuring yellow tailed fusilers and other fish]
Want an escape from reality? Try @fitzroyisland 🏝️☀️

📸 @jesswardphoto #thisisqueensland #seeaustralia #exploretnq #explorecairnsgbr #greatbarrierreef #island 

[ID: A breathtaking pink and orange sunset over the ocean, with a pier and a boat gently floating on the calm waters. Rainforest covered mountains visible in the distance.]
So, you’re all booked in for your trip to Tropical North Queensland (YAY!) But what do you pack? 🤔🌴 @kellerdiaries is here to help you out! Here are our top tips on what to pack for your next holiday to the tropics:
 
📍 Summer clothes (no jumpers needed ❌)
📍 Sun protection - hat, sunnies and sunscreen
📍 Reusable water bottle and keep cup (if you’re a coffee drinker)
📍Don’t forget your thongs (or flip flops, jandals, whatever you want to call them!)
 
#exporeTNQ #explorecairnsGBR #thisisqueensland #seeaustralia #packing
If you need a reason to become a morning person, this is it! 🎈No better way to watch the sunrise over the Atherton Tablelands than gliding above it with @hotairballooncairns

#ExploreTNQ #ExplorecairnsGBR #athertontablelands

[ID: sunrise from a hot air balloon ride over the Atherton Tablelands]
Are you ready to learn all about the Great Barrier Reef? 🧑‍🏫📖

@masterreefguides @tahnmiller is here to give us all the important @gbrmarinepark facts! Where better to start than right at the very beginning, what is the Great Barrier Reef? 🪸
 
Stay tuned for more reef information and facts with Tahn, and don’t forget to jump on a tour with a Master Reef Guide next time you’re in Tropical North Queensland 🩵

🎥 @queensland 
 
#ExploreTNQ #ThisIsQueensland #SeeAustralia #ExploreCairnsGBR #GreatBarrierReef
If there's one thing we know about those lovely tropical raindrops, it's that it sometimes they make everything just a little more magical! ✨🌴

📍 @lake_barrine_teahouse

🎥 @megannamourr #exploretnq #explorecairnsgbr #athertontablelands
Good morning #Cairns 👋👋 

🎥 @trendy.neo #explorecairnsgbr #exploretnq

[ID Warm orange and yellow sunrise over Cairns]
Winter is only a few months away, you know what that means? It's nearly minke whale season!! 🐋

Did you know that Tropical North Queensland is the only known predictable aggregation in the world & the only place where people are able to swim alongside this majestic animal - book a tour with @mikeballdive @divers_den @prodivecairns or @spiritoffreedomcairns to experience it for yourself 🩵

🎥 @z0moments #exploreTNQ #exploreCairnsGBR #minkewhale #greatbarrierreef

[ID Minke Whales calmly swimming past the camera through the ocean]
POV you're playing passenger princess on the way to @lizardisland ✈️👸

This stunning island is renowned for its diving, with the world-famous Cod Hole on the northern tip of Ribbon Reef just 50 minutes from the Island 🐠 Here you might find some friendly grey reef sharks, schooling sweetlips & a dazzling array of tropical reef fish, maybe even the site’s namesake, the Potato Cod 🤿

While you're there, don't forget to make your way over to the Lizard Island Research Station – a coral reef research facility that is recognised as the major island-based research facility on the @gbrmarinepark! 🌊

🎥 @sveabark #exploreTNQ #exploreCairnsGBR #capeyork

[ID: Boarding a small charter plane and flying over bright blue ocean and coral reefs on the way to Lizard Island, where there is white sand, lush forest and only a few buildings visible from the air.]