Novel Coronavirus (COVID-19) Information

 

The Queensland Government’s COVID-19 updates and health advice.

Current vaccination information.

COVID-19 testing in Queensland information.

Managing COVID-19 in the workplace

Business advice on what to do if staff or patrons who have COVID-19 have been in your business or workplace.

Vaccination information for workers.

Find coronavirus information and assistance for businesses from the Queensland Government.

The Australian Government has a collection of information sheets, links to apps and other resources for the general public and industry.

Dealing with temporary closures and cancellations

Here are some helpful tips should your business have to temporarily close or the operational hours reduced as a result COVID-19.

  1. Create a pop-up banner for your website to switch on at short notice to alert visitors to your website of your closure or change in opening hours.
  2. Create a social media post that can be posted at short notice to alert followers of your closure or change in opening hours.
  3. Ensure multiple team members have access to your reservations system from home so you can notify all affected bookings.
  4. Divert your office phones to a mobile device so you can remain contactable for any customer enquiries.
  5. Create an email that can be sent at short notice to booking agents and partners to alert them of your closure or changes to your opening hours.
  6. Ensure a team member is tasked with updating your Google My Business profile and Facebook profile to reflect your closure or changed opening hours. Click here for further instructions on this.
  7. Create an Out-of-office message for your email account that can be switched on at short notice to alert people contacting you of your closure or change in opening hours.

Some examples:

  • Unfortunately, we’ve been impacted by [staff shortages/close contacts/COVID-19] but will be back up and running ASAP. For any enquiries during this time, please contact [XXX]. We can’t wait to welcome you back.
  • Sadly, we’re closed for [XX/a few days] while [our team is in quarantine/experiencing staff shortages]. We’ll be back up and running very soon! In the meantime, please contact [XXX] for any enquiries. 
  • We’re keeping our community safe whilst our team isolate. We can still be contacted on [XXX] for any enquiries. Our team will be back on board on [XXX].
  • Back soon! Unfortunately, we’ve had to close for a few days whilst our team isolates. We’ll be back on [XXX]. Hope to see you then!

#ExploreTNQ

This reef local has nailed the art of midweek energy conservation. Zero meetings. Maximum chill.

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia 

🎥  @downundercruiseanddive 

ID A green sea turtle resting on the coral floor of the Great Barrier Reef with its eyes partially closed.
Proof that Tropical North Queensland doesn’t do “ordinary”. 💧 This electric blue beauty is the #CardwellSpaPool, nature’s answer to a plunge pool, and yes, the colour really is that good.

But heads-up… this brilliant hue is seasonal. Your best bet? Visit just after the summer rains. That is when there is still enough flow to keep things fresh, but the water level starts to drop concentrating the minerals that give it that unreal blue.

📸 @runamuc_adventures 

#exploreTNQ #explorecairnsGBR #thisisqueensland @australia @queensland @cassowarycoastaustralia 

ID A woman relaxes in a natural rock spa at the edge of the vivid blue Cardwell Spa Pools in North Queensland. Surrounded by lush rainforest, the mineral-rich water contrasts strikingly against the earthy rocks and green foliage.
Golden hour hits different when you are perched on the edge of paradise 🌴 in #portdouglasdaintree. Tag 👇 the friend who would be first to bring the cheese platter.

📸 @amys.camera.lens 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @portdouglasdaintree @shaolinportdouglas 

ID Aerial view of a grassy headland lined with palm trees at sunset, with people relaxing on the lawn. A red-sailed boat floats on the ocean in the background under a pink and orange sky.
Weekend forecast says 100% chance of stars and this sky? Brought to you by zero light pollution and one epic outback escape. Who’s packing the telescope?

📸📍@mountmulliganlodge 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia @visitmareebashire @athertontablelands 

ID A person stands under a dazzling night sky illuminated by the Milky Way, holding a light that beams upward. Silhouettes of trees and distant hills frame the horizon, captured at Mount Mulligan Lodge.
Warning: staring directly at this waterfall may cause spontaneous road trips. Millaa Millaa Falls is one of the most photographed waterfalls in Australia, and when you get a view like this, it’s easy to see why.
Add it to your @athertontablelands trail and pack your swimmers (you’ll thank us later). @queensland  @australia #cairnsgbr #exploretnq #athertontablelands  ID Frontal view of Millaa Millaa Falls cascading into dense tropical greenery, framed by rainforest foliage.
Dress code…barefoot? Say no more. 😉 This isn’t just lunch with a view,  @lizardisland is a private island escape where the only way in is by plane, yacht or chopper. Who's adding this to their wish list? 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia 

ID: The image shows a white sand beach edged by turquoise waters, where a woman enjoys a picnic. A boat floats in the bay nearby, hinting at the island’s remote and exclusive appeal.
Silent, ancient and absolutely in charge. As ancient as the rainforest it inhabits, the estuarine crocodile is a living relic and a powerful reminder that in Tropical North Queensland, the wild still rules 👑🐊.

🎥 @josephine.wrt 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @portdouglasdaintree 

ID Aerial view of a crocodile swimming near the riverbank beside dense green mangroves in Tropical North Queensland.
Welcome to Cairns, the real #urbanjungle - where else can you go from rooftop bars to rainforest treks, laneway cocktails to coral reefs, all in one day?
 
#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @wolf_lane_distillery @mexicairns @crystalbrookriley @oaks_hotels @hemingwaysfnq
 
ID This video highlights Cairns’ food and drink scene, showcasing a variety of dishes and drinks at different venues. It features close-up shots of fresh seafood, cocktails and gourmet meals, with people enjoying their food in outdoor settings.
Need a holiday? ☀️ From reef dives to rainforest ziplines, sand cay strolls to river drifts, that holiday feeling hits different in Tropical North Queensland. So go on, consider this your official permission to ‘celebrate’ tropical paradise.

#QueenslandHolidayFeeling #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia  @portdouglasdaintree  @athertontablelands @cassowarycoastaustralia @visitmareebashire 

ID A series of travel clips through Tropical North Queensland including a person bungy jumping, a group drifting down a river on red rafts, couples laughing under palm trees, snorkelling on the Great Barrier Reef, dolphins leaping from the water, a remote sandy cay, and scenic views of coastal islands, the Daintree Rainforest and Kuranda Scenic Railway.
Five must-see stops. One epic road trip. From rainforest waterfalls to cave adventures and heritage charm, the #AthertonTablelands packs a punch. Who’s ready to explore?

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia @athertontablelands @visitmareebashire @historicvillageherberton 

ID A fast-paced video montage showcasing five destinations on the Atherton Tablelands. It features a waterfall, pioneer museum, Chillagoe Caves, Lake Eacham and the town of Yungaburra.
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