Novel Coronavirus (COVID-19) Information

 

The Queensland Government’s COVID-19 updates and health advice.

Current vaccination information.

COVID-19 testing in Queensland information.

Managing COVID-19 in the workplace

Business advice on what to do if staff or patrons who have COVID-19 have been in your business or workplace.

Vaccination information for workers.

Find coronavirus information and assistance for businesses from the Queensland Government.

The Australian Government has a collection of information sheets, links to apps and other resources for the general public and industry.

Dealing with temporary closures and cancellations

Here are some helpful tips should your business have to temporarily close or the operational hours reduced as a result COVID-19.

  1. Create a pop-up banner for your website to switch on at short notice to alert visitors to your website of your closure or change in opening hours.
  2. Create a social media post that can be posted at short notice to alert followers of your closure or change in opening hours.
  3. Ensure multiple team members have access to your reservations system from home so you can notify all affected bookings.
  4. Divert your office phones to a mobile device so you can remain contactable for any customer enquiries.
  5. Create an email that can be sent at short notice to booking agents and partners to alert them of your closure or changes to your opening hours.
  6. Ensure a team member is tasked with updating your Google My Business profile and Facebook profile to reflect your closure or changed opening hours. Click here for further instructions on this.
  7. Create an Out-of-office message for your email account that can be switched on at short notice to alert people contacting you of your closure or change in opening hours.

Some examples:

  • Unfortunately, we’ve been impacted by [staff shortages/close contacts/COVID-19] but will be back up and running ASAP. For any enquiries during this time, please contact [XXX]. We can’t wait to welcome you back.
  • Sadly, we’re closed for [XX/a few days] while [our team is in quarantine/experiencing staff shortages]. We’ll be back up and running very soon! In the meantime, please contact [XXX] for any enquiries. 
  • We’re keeping our community safe whilst our team isolate. We can still be contacted on [XXX] for any enquiries. Our team will be back on board on [XXX].
  • Back soon! Unfortunately, we’ve had to close for a few days whilst our team isolates. We’ll be back on [XXX]. Hope to see you then!

#ExploreTNQ

Discover paradise one sip at a time 🥂🌴 this is what holiday dreams are made of ✨

📍@nunurestaurant, Palm Cove

📸 @socialeyesmedia 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia
@australia @queensland @visitpalmcove
Honestly, this is the kind of movie worth leaving the couch for 🌴✨

Horse riding  through the oldest tropical rainforest and onto the beach overlooking the Great Barrier Reef.

🎥 @capetribhorserides 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia @portdouglasdaintree @queensland @australia
Happy International Dog Day 🐶

Check out this peaceful rainforest trail, with beautiful creek crossings and sweeping views over Cairns. Ivan Evans Walk is the perfect little escape from the city. Plus, it’s dog-friendly, so you can bring your four-legged adventure buddy along 🐾

📍 Ivan Evans Walk

⚠️ remember to follow the signs and stay on the track

link in bio for more dog friendly adventures 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia
@queensland @australia
A little reminder that the ocean is full of magic 🐋✨

Cairns Whale Watching with @fitzroyislandadventures is a must do this whale season. Tours are running until 6 September, so there’s still time to get out on the water and experience it for yourself!

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia
@reef_unlimited @queensland @australia
Sunrise at Palm Cove is worth getting up early for 🧡🌴

📸 @jake.bolton.photo 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia @queensland @australia
POV: you found your new favourite spot in Cairns 🔥

Go for the signature cocktails, stay for the vibes 🍸 KOI Bar brings an intimate Japanese-inspired experience, rare whisky pours & a curated menu of seriously good food.

P.S. Don't forget to check out KOI Restaurant next door for modern Asian flavours & share plates.

📍 @koicairns 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia
@queensland @australia
Start your Mareeba day with lunch at @skyburyfarms, then spend the afternoon exploring Granite Gorge Nature Park, where you can hand-feed wallabies. 

In the evening, head to @mareebadrivein_in for a movie under the stars.

Then settle in at Mareeba Bush Stays and spend the night in one of their new luxury glamping tents overlooking the peaceful dam.

A relaxed Mareeba escape with plenty to see, do and experience along the way ✨

🎥 @visitmareebashire 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia
@queensland @australia
A little Great Barrier Reef magic ✨🧡

There’s nothing quite like finding Nemo on the reef.

📸 @reefmagiccairns 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia @queensland @australia
A private paradise where time slows and luxury comes naturally ✨ Escape to Bedarra Island, where secluded beaches, turquoise waters, and effortless relaxation awaits 🏝️

📸 @bedarraisland 

#exploreTNQ #explorecairnsGBR #queenslandholidayfeeling #seeaustralia @cassowarycoastaustralia @queensland @australia