The “Tropical North Queensland Welcomes You Program” has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.

Tourism Tropical North Queensland is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions, along with in-person workshops scheduled for early 2025.

Watch the video to learn more.

Who can participate?

The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers.  Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.

What you’ll gain

  • Increase your knowledge of our region to create stories and unique experiences to share with guest
  • Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts
  • Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide

What you’ll learn

There are five modules in the online program covering topics such as:

  • world-class hosting principles
  • accessibility and inclusion
  • storytelling
  • regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability
  • local experiences and tourism products.

The five modules vary in length from 5 to 40minutes to complete and the overall course duration should take approximately 1.5 hours.

 

In-Region Workshop

The online learning is supported by an in-person workshop.   We recommend you complete the online program before attending the workshop, if possible, but it is not a requirement.

Contact us you are interested in attending the workshop.

How to register for the online training

If you have any questions about the program or the registration process, please contact our Industry Relations Manager, Rob Dean.

The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.

Swapping snow for sand and rocking boardies around a palm fringed Christmas tree A T Wishing you all a very sunny Christmas from the tropics #exploreTNQ #explorecairnsGBR #seeaustralia #thisisqueensland 

[ID: Split screen featuring the same dance to a Christmas song. One side shows a single person dancing on a beach, while the other shows two people dancing in front of a crocodile exhibit.]
Who needs snow when you have got sunshine, snorkels and Christmas rashies? 🌊☀️ This is how we do the holidays in #exploreTNQ. #GBR adventures with a side of festive cheer. Santa might need fins to keep up. 🐠🎅

Check out the hottest summer deals here ☝ (link in bio ➡️ deals) 

📸: @reef_unlimited 

ID: Two snorkellers wearing festive Christmas rash vests prepare to enter clear blue water near the boat named “Dreamtime Snorkel”. The split-level photo shows their fins underwater and the boat in the background under a bright blue sky.
🌿 Let us show you some of nature’s greatest hits… buckle in, it’s a wild ride. 🌊

In order of appearance:
Yule Point, Port Douglas 🌅
Cannabulen Falls 💦
Kalaphine Rock (Lamb’s Head) 🏞️
Babinda Falls 🌊
Mossman Bluff ⛰️

🎥: @evjocks 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
@queensland 
@australia 

ID: A video showing locations in Tropical North Queensland. Mangroves at Yule Point, Port Douglas during sunrise, the flowing waters of Cannabulen Falls surrounded by rainforest, the peak of Kalaphine Rock (Lamb’s Head) above the trees, Babinda Falls rushing through a rocky gorge and the cliffs of Mossman Bluff with rainforest in the background.
🪸🐠 Experience the biggest plate coral on North Opal Reef with our Master Reef Guides on @wavelengthreefcruises 

Like all @masterreefguides we believe sharing wonders like this on the Great Barrier Reef is a great honour! 🩵

#explorecairnsgbr #exploretnq #thisisqueensland #seeaustralia 

🎥 @tahnmiller 

[ID: Master Reef Guide snorkelling in between large plate coral on the Great Barrier Reef]
From reef to runway, @cairnsfashionweek has landed in the heart of the tropics 🪸👠

Six days of cutting-edge fashion, set against the stunning backdrop of the Great Barrier Reef, where breathtaking landscapes and bold styles collide. See you on the catwalk! Book your tickets now – Ends Sunday!

#ExploreTNQ #explorecairnsGBR  #thisisqueensland #seeaustralia

[ID: Behind-the-scenes footage of Cairns Fashion Week, featuring interviews with models and designers, alongside runway highlights.]
The greatest LOVE STORY is happening on the Great Barrier Reef right now ❤️
 
Trillions of coral eggs and sperm unite in an underwater snowstorm, setting the stage for the ultimate (coral) baby boom 🪸✨ AKA: Coral Spawning
 
And this year, it’s getting a helping hand! A team from @australianmarinescience is training Cairns and @portdouglasdaintree marine industries in the cutting-edge Coral IVF technique. These tiny bundles of life will then be planted on reefs affected by bleaching 🩵🐠
 
With Coral IVF boosting fertilisation success rates by 100 times, the program is supporting the future of our @gbrmarinepark
 
#ExploreTNQ #ExploreCairnsGBR #ThisIsQueensland #SeeAustralia
 
[ID Video showcasing coral spawning taking place on the Great Barrier Reef, which looks like a beautiful snowstorm of coral eggs and sperm uniting]
Galloping into the week like… 

The views are better on horseback in the #DaintreeRainforest 💚 Join @capetribhorserides to ride beneath the rainforest canopy and into the clear blue shallows of @portdouglasdaintree #CapeTribulation

🎥 @australia 

#ExploreTNQ #ExploreCairnsGBR #SeeAustralia #ComeAndSayGday #ThisIsQueensland

[ID: Text over video reads “POV: Exploring the Daintree Rainforest on horseback” over a montage of videos showing a group of people riding horses in a line through lush green rainforest, over streams and across a flat, sandy shoreline.]