Tropical North Queensland Tourism Hero Course

 

Tropical North Queensland Tourism Hero online course is designed with tourism and hospitality businesses in mind. The bite-sized video courses help staff who want to enhance their Tropical North Queensland (TNQ) regional knowledge to improve the customer experience.

This course was created by the Queensland Tourism Industry Council and was proudly funded and supported by the Queensland Government through its Tourism Training Skills Support Strategy.

Learn how to be a TNQ Tourism Hero

Watch the video below to start your course.

Representing the Tropical North Queensland Region Course

The 15-minute course will help staff learn:

  • What it means to be a Tourism Hero for our region
  • How to provide excellent customer service and exceed customer expectations.

 

Get to know the Tropical North Queensland region

The 8-minute course will help staff learn:

  • Top experiences that you can share with customers
  • Where to go for the most up-to-date industry and experience information

 

Course Finished

Congratulations! You have completed the Tropical North Queensland Tourism Hero online courses.

TTNQ sends out regular e-newsletters to members, keeping them informed with industry updates. If you are employed by a company that is a member of TTNQ, we kindly request that you sign up to receive our newsletters.

 

#ExploreTNQ

If bright blue milky waters and a jacuzzi-like spa spells bliss for you then we’ve got you covered 🙌🌴 Cardwell Spa Pool, located along the Cardwell Forest Drive, is just one of few colourful swimming spots in the area! 🦋 If you enjoy waterhole hopping, head further along the track to Attie Creek Falls & Dead Horse Creek 🚙🌿

🎥 @jessadventuresaus #exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia #cassowarycoast

[ID: Video clips of the Cardwell Spa Pool, which has bright blue water and is surrounded by lush green rainforest. Text on screen reads: Is this the bluest swimming hole in all of Australia?]
Happy Earth Day! 🌏🌱
This year for Earth Day, we’re working to reduce plastic use in Tropical North Queensland, here’s how you can help on your next holiday!

☕️ Reusable water bottles, coffee cups, straws and more! 
🏝️ Support local conservation efforts like beach clean ups
🦋 Choose eco-friendly accommodation, restaurants and tours who are also working to reduce plastic use
🗑️ Reduce and recycle your rubbish (make sure it goes in the right bin and doesn’t end up on the ground!)

Hit the bio link to learn more ☝️

#exploreTNQ #explorecairnsgbr #earthday2024
There’s more than one way to see the Great Barrier Reef, but a Seawalker Helmet Dive has got to be one of the best! Discover this underwater world without even getting your hair wet! 

#exploreTNQ #exploreGBR

[ID: Collection of clips from an underwater helmet dive in the Great Barrier Reef. Featuring yellow tailed fusilers and other fish]
Want an escape from reality? Try @fitzroyisland 🏝️☀️

📸 @jesswardphoto #thisisqueensland #seeaustralia #exploretnq #explorecairnsgbr #greatbarrierreef #island 

[ID: A breathtaking pink and orange sunset over the ocean, with a pier and a boat gently floating on the calm waters. Rainforest covered mountains visible in the distance.]
So, you’re all booked in for your trip to Tropical North Queensland (YAY!) But what do you pack? 🤔🌴 @kellerdiaries is here to help you out! Here are our top tips on what to pack for your next holiday to the tropics:
 
📍 Summer clothes (no jumpers needed ❌)
📍 Sun protection - hat, sunnies and sunscreen
📍 Reusable water bottle and keep cup (if you’re a coffee drinker)
📍Don’t forget your thongs (or flip flops, jandals, whatever you want to call them!)
 
#exporeTNQ #explorecairnsGBR #thisisqueensland #seeaustralia #packing
If you need a reason to become a morning person, this is it! 🎈No better way to watch the sunrise over the Atherton Tablelands than gliding above it with @hotairballooncairns

#ExploreTNQ #ExplorecairnsGBR #athertontablelands

[ID: sunrise from a hot air balloon ride over the Atherton Tablelands]
Are you ready to learn all about the Great Barrier Reef? 🧑‍🏫📖

@masterreefguides @tahnmiller is here to give us all the important @gbrmarinepark facts! Where better to start than right at the very beginning, what is the Great Barrier Reef? 🪸
 
Stay tuned for more reef information and facts with Tahn, and don’t forget to jump on a tour with a Master Reef Guide next time you’re in Tropical North Queensland 🩵

🎥 @queensland 
 
#ExploreTNQ #ThisIsQueensland #SeeAustralia #ExploreCairnsGBR #GreatBarrierReef
If there's one thing we know about those lovely tropical raindrops, it's that it sometimes they make everything just a little more magical! ✨🌴

📍 @lake_barrine_teahouse

🎥 @megannamourr #exploretnq #explorecairnsgbr #athertontablelands
Good morning #Cairns 👋👋 

🎥 @trendy.neo #explorecairnsgbr #exploretnq

[ID Warm orange and yellow sunrise over Cairns]
Winter is only a few months away, you know what that means? It's nearly minke whale season!! 🐋

Did you know that Tropical North Queensland is the only known predictable aggregation in the world & the only place where people are able to swim alongside this majestic animal - book a tour with @mikeballdive @divers_den @prodivecairns or @spiritoffreedomcairns to experience it for yourself 🩵

🎥 @z0moments #exploreTNQ #exploreCairnsGBR #minkewhale #greatbarrierreef

[ID Minke Whales calmly swimming past the camera through the ocean]