Novel Coronavirus (COVID-19) Information

 

The Queensland Government’s COVID-19 updates and health advice.

Current vaccination information.

COVID-19 testing in Queensland information.

Managing COVID-19 in the workplace

Business advice on what to do if staff or patrons who have COVID-19 have been in your business or workplace.

Vaccination information for workers.

Find coronavirus information and assistance for businesses from the Queensland Government.

The Australian Government has a collection of information sheets, links to apps and other resources for the general public and industry.

Dealing with temporary closures and cancellations

Here are some helpful tips should your business have to temporarily close or the operational hours reduced as a result COVID-19.

  1. Create a pop-up banner for your website to switch on at short notice to alert visitors to your website of your closure or change in opening hours.
  2. Create a social media post that can be posted at short notice to alert followers of your closure or change in opening hours.
  3. Ensure multiple team members have access to your reservations system from home so you can notify all affected bookings.
  4. Divert your office phones to a mobile device so you can remain contactable for any customer enquiries.
  5. Create an email that can be sent at short notice to booking agents and partners to alert them of your closure or changes to your opening hours.
  6. Ensure a team member is tasked with updating your Google My Business profile and Facebook profile to reflect your closure or changed opening hours. Click here for further instructions on this.
  7. Create an Out-of-office message for your email account that can be switched on at short notice to alert people contacting you of your closure or change in opening hours.

Some examples:

  • Unfortunately, we’ve been impacted by [staff shortages/close contacts/COVID-19] but will be back up and running ASAP. For any enquiries during this time, please contact [XXX]. We can’t wait to welcome you back.
  • Sadly, we’re closed for [XX/a few days] while [our team is in quarantine/experiencing staff shortages]. We’ll be back up and running very soon! In the meantime, please contact [XXX] for any enquiries. 
  • We’re keeping our community safe whilst our team isolate. We can still be contacted on [XXX] for any enquiries. Our team will be back on board on [XXX].
  • Back soon! Unfortunately, we’ve had to close for a few days whilst our team isolates. We’ll be back on [XXX]. Hope to see you then!

#ExploreTNQ

Golden hour strolls along #EllisBeach just hit a bit different, wouldn't you agree? 

📸: @josh_burkinshaw 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia 

ID A person walks alone along Ellis Beach at sunrise, with golden light on the sand, calm waves and palm trees lining the shore. A green mountain rises in the background.
Chasing waterfalls or planning a swim in one of Tropical North Queensland’s freshwater spots? It’s worth taking a moment to brush up on how to do it safely. Senior Raft Guide at @cairnsadventuregroup Paul Porteous, shares some simple tips to help visitors stay safe while making the most of the incredible freshwater experiences that can be found here. More here 👉 🔗 in bio ☝️. 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
@queensland  @australia @portdouglasdaintree @athertontablelands @visitmareebashire @cassowarycoastaustralia @cooktowntnq 

ID A freshwater safety video set in Tropical North Queensland. It features warning signs, rainforest streams, waterfalls, and people swimming in natural pools. Paul Porteous, Senior Raft Guide at Cairns Adventure Group, shares safety tips on camera. The video shows calm swimming spots, drone views of waterfalls and canyoning scenes to highlight safe ways to enjoy the region’s freshwater locations.
💙 Australia’s bluest waters? You will find them right here in @tropicalnorthqueensland. Would you swim here? #BedarraIsland?

🎥  @_markfitz 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia

ID The video opens with text that reads “Places in Australia with the bluest water”, over an aerial drone shot of a secluded beach. The scene features clear turquoise coloured water, smooth boulders and palm trees lining the white sand.
On a scale of 1-10, how would you rate #RexSmealPark? Drop your score below. 👇 We would give it a 10… obviously...🌴

📸 IG/kel.and.dyl

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia @portdouglasdaintree  #portdouglasdaintree 

ID A park with lush green grass stretches toward the waterfront, framed by tall, evenly spaced palm trees. In the background, a calm body of water reflects the sky, with distant mountains and a tree-covered shoreline.
No snorkel? No worries! A glass-bottom boat tour lets you see the #GreatBarrierReef without getting wet. Who’s up for an underwater adventure but above water 😉? 

🎥 @sunloverreefcruises 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia

ID The video opens with on-screen text that reads “Have you ever been on a glass-bottom boat tour?”. The footage then shows a glass-bottom boat floating over the Great Barrier Reef, with coral formations below. The perspective shifts between above-water shots of the boat and views through the glass panels, where tropical fish and marine life can be seen swimming beneath.
Journey through #Mareeba along the historic Wheelbarrow Way to discover #Chillagoe, a hidden outback gem filled with ancient limestone caves, rich mining history and landscapes that take your breath away. Have you heard of it? Time to add this “secret” to your TNQ bucket list.

Planning a trip? @visitmareebashire offers a 2-day
Wheelbarrow Way itinerary and all the tips you need to make the most of your adventure.

🎥 @overlandtravellers 

ID Aerial and ground footage showcasing Chillagoe’s outback landscapes, ancient limestone formations and scenic walking trails. Clips feature a couple exploring caves, hiking throughthe rocky terrain and enjoying sunset views among towering limestone pillars. Text overlays highlight Chillagoe as one of TNQ’s best-kept secrets.

#exploretnq #explorecairnsGBR #thisisqueensland #australia @queensland @australia
If paradise had a waterfall, this would be it. #ZoeFalls on #HinchinbrookIsland is the ultimate reward for those who make the trek offering up the ultimate freshwater experience. Who’s taken the plunge here? 👇 #HinchinbrookIsland #zoefalls

📸 IG/markfitz

ID A half-underwater, half-above-water shot of a woman standing in a clear pool at the base of a waterfall. Below the water, small fish swim among smooth rocks. Above the water, a cascade flows down dark, rocky cliffs surrounded by green rainforest.