The “Tropical North Queensland Welcomes You Program” has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.

Tourism Tropical North Queensland is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions, along with in-person workshops scheduled for early 2025.

Watch the video to learn more.

Who can participate?

The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers.  Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.

What you’ll gain

  • Increase your knowledge of our region to create stories and unique experiences to share with guest
  • Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts
  • Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide

What you’ll learn

There are five modules in the online program covering topics such as:

  • world-class hosting principles
  • accessibility and inclusion
  • storytelling
  • regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability
  • local experiences and tourism products.

The five modules vary in length from 5 to 40minutes to complete and the overall course duration should take approximately 1.5 hours.

 

In-Region Workshop

The online learning is supported by an in-person workshop.   We recommend you complete the online program before attending the workshop, if possible, but it is not a requirement.

Contact us you are interested in attending the workshop.

How to register for the online training

If you have any questions about the program or the registration process, please contact our Industry Relations Manager, Rob Dean.

The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.

A day in the life of a Master Reef Guide 🐢🌊 on the #GreatBarrierReef. Not your average 9 to 5… career change, anyone? 

📸 @tahn_miller and @masterreefguides 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia 

ID A Master Reef Guide swims through jellyfish blooms and coral gardens on the Great Barrier Reef. Wearing a yellow shirt and snorkel gear, they glide past marine life and reef restoration projects in crystal-clear water under the tropical sun.
Came for the scenery, stayed for the party. In #TropicalNorthQueensland, the backdrop might be world heritage-worthy but the real show? That’s on the streets, the stages and even the sand 🏝️. 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia @portdouglasdaintree  #cairnsfestival #portdouglascarnivale @savannahintheround #tasteportdouglas #shineongimuy @cairnsfashionweek @pdcarnivale @cairnsfests 

ID This video opens with a woman standing on a hotel balcony with the title ‘Stay’, before transitioning to festival scenes with ‘Play’ flashing on screen. It cuts to a street parade with dancers, food shots from Taste Port Douglas, and crowds dancing at Savannah in the Round. The video ends with traditional Indigenous dancing at Shine on Gimuy.
Not all treasures come with signposts. Hidden deep in Wooroonooran National Park, #WankarooFalls is the kind of place you may only visit once but will never forget.

It’s a 14km rugged rainforest trail with creek crossings and a final steep descent - but the payoff? A dramatic dual-stream waterfall and a deep pool that’s made for a dip. To discover more about the region's many waterfalls, head to https://bit.ly/3Yu3wqp

📸 @evjocks 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @athertontablelands @cassowarycoastaustralia 

ID A misty rainforest scene at Wankaroo Falls in Tropical North Queensland. The waterfall cascades into a calm pool surrounded by thick, green foliage and towering trees, with soft light filtering through the canopy.
ASMR? More like ATSR (Aquatic Turtle Stress Relief)...You’re welcome 😌.

🎥 @puresnorkelling 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland @australia 

ID An underwater close-up of a sea turtle gently blowing bubbles in clear blue water. The scene is calm and quiet, with soft bubbling sounds creating a soothing, ASMR-style moment.
Hello #MissionBeach 👋 Where rainforest meets the #greatbarrierreef… and the beaches stretch on forever. 🌴☀️

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @cassowarycoastaustralia 

ID A tropical beach scene that shifts from daylight to sunrise. Palm trees line the shore, with soft waves and golden sand. The final images show the sky glowing pink and orange as the sun rises.
Thinking this beats your usual commute? Time to plan your paddle with @babindakayaking. 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia @queensland  @australia @cassowarycoastaustralia 

ID An aerial view of a calm, clear creek. Five colourful kayaks are pulled up on a white sandy bank, with people lying back and relaxing nearby. The creek is shallow with a visible sandy bottom, and surrounded by thick green vegetation.

📸 @babindakayaking
Just two locals cruising the coastline… 🐢🦈 These coastal shallows along the #DaintreeRainforest are vital feeding grounds, nurseries and rest stops for countless marine species. Incredible don't you think? 

🎥 @josephine.wrt 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
@queensland @australia @portdouglasdaintree 

ID An aerial view of a calm, clear stretch of ocean along the Daintree Rainforest coastline. A green sea turtle and reef shark glide peacefully in shallow turquoise waters near the shore, surrounded by fringing reef and sea grass beds.
When was the last time you truly paused to take it all in? Sunrise at #FourMileBeach. One of those quiet #PortDouglas moments worth slowing down for. 

📸 @amys.camera.lens 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia
@queensland @australia @portdouglasdaintree 

ID Tall palm trees line the sandy edge of Four Mile Beach, silhouetted against a sunrise sky filled with pink, purple and orange hues.
“I distinctly remember telling you to stay out of the bird feeder…” 😆
This cheeky possum clearly didn’t get the memo. Just one of the many curious visitors you might spot at @canopytreehouses – though not all of them are this bold.

🎥 @wanderlustmike 

#exploreTNQ #explorecairnsGBR #thisisqueensland #seeaustralia 
@queensland @australia @athertontablelands 

ID A possum is perched on a hanging bird feeder, using its front paws to grip the edge as it leans forward to eat. The scene captures the possum mid-mischief, appearing curious and unbothered.